Terms of Service

Last Updated: September 2026

Welcome to Cosmo Jewels. By accessing or using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. About Our Website

Cosmo Jewels operates this online store to offer jewellery and related products to customers. By using our website, you confirm that the information you provide is accurate and that you are legally permitted to make purchases through our website.

2. Products & Product Information

We make every effort to ensure that our product images, descriptions, prices and other information are accurate.

However, slight variations in colour, finish, texture or appearance may occur due to photography, lighting and differences between screens and devices.

Product specifications and availability may change without prior notice.

3. Pricing

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.

Cosmo Jewels reserves the right to change product prices, offers, discounts or promotions at any time without prior notice.

The price applicable to your order will be the price displayed at the time you complete your purchase.

4. Orders & Acceptance

Placing an order on our website does not automatically guarantee acceptance of the order.

We reserve the right to cancel or refuse an order in circumstances including:

Product availability issues
Incorrect pricing or product information
Suspected fraudulent or unauthorized transactions
Incorrect customer or shipping information
Any other circumstances that may require cancellation

If your order is cancelled after payment has been received, the applicable amount will be refunded to you.

5. Payment

Payments are processed through our authorized payment gateway providers.

You agree to provide accurate and valid payment information when placing an order.

Cosmo Jewels does not store your complete card, banking or other sensitive payment information on our website.

6. Shipping & Delivery

Orders are shipped to the address provided by the customer during checkout.

Please ensure that your shipping details, including your name, address, phone number and PIN code, are correct before completing your order.

Delivery timelines may vary depending on the destination, courier service and circumstances beyond our control.

For complete information, please refer to our Shipping & Delivery Policy.

7. Returns & Refunds

We accept returns and refunds for products that arrive broken or damaged, subject to our Return & Refund Policy.

Customers must notify us within 7 days of receiving the order.

We strongly recommend recording an unboxing video showing the sealed package being opened and the product immediately after opening. This helps us verify transit-related damage and process your request faster.

Please refer to our Return & Refund Policy for complete details.

8. Jewellery Care

Our jewellery is designed for everyday wear and is made using premium materials and protective coatings. However, proper care is important to maintain its appearance.

We recommend avoiding prolonged exposure to harsh chemicals, perfumes, cleaning products and excessive moisture.

Please refer to our Jewellery Care guidelines for recommended care instructions.

9. Intellectual Property

All content on the Cosmo Jewels website, including but not limited to logos, brand names, product images, photographs, graphics, designs, text and website content, is owned by or licensed to Cosmo Jewels.

This content may not be copied, reproduced, modified, distributed or used commercially without our prior written permission.

10. Website Use

You agree not to misuse our website or attempt to:

Gain unauthorized access to our website or systems
Interfere with the operation of the website
Submit false or misleading information
Use the website for unlawful purposes
Copy or misuse our content, products or intellectual property

11. Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics services and other service providers to operate and improve our business.

Your use of these services may also be subject to their respective terms and policies.

12. Limitation of Liability

Cosmo Jewels will make reasonable efforts to ensure that our website and products are accurately represented and our services operate smoothly.

However, we are not responsible for delays, interruptions, damages or losses resulting from circumstances beyond our reasonable control, including courier delays, technical failures, natural events or other unforeseen circumstances.

13. Changes to These Terms

Cosmo Jewels reserves the right to update or modify these Terms of Service at any time.

Any changes will be published on this page with an updated “Last Updated” date.

14. Contact Us

If you have any questions regarding these Terms of Service, our products or your order, please contact us through our Contact Us page or using the contact details provided on our website.

Thank you for choosing Cosmo Jewels.

Premium jewellery. Thoughtfully made. Beautifully priced. ✨

Note: This is website-ready general terms content, but because Terms of Service are a legal document, you should have the final version reviewed for compliance with the laws applicable to your business before publishing it.