Frequently asked questions
Is Cosmo Jewels jewellery anti-tarnish?
Yes. Our jewellery is designed to be anti-tarnish and water-resistant, helping it retain its shine and finish with everyday wear. For the best longevity, avoid prolonged exposure to perfumes, chemicals and harsh products.
What material is the jewellery made from?
Our pieces are crafted using high-quality, skin-friendly materials selected for durability, comfort and a premium finish. Please check the individual product description for the exact material and specifications.
How long does delivery take?
Orders are generally delivered within 3–7 business days after dispatch, with orders usually processed within 1–3 business days. Free shipping is available above ₹999.
Can I trust ordering prepaid from Cosmo Jewels?
Yes. Your prepaid payment is processed through secure payment gateways, and your payment details remain protected. Once your order is confirmed, you’ll receive an order confirmation and tracking updates.
What if I receive a damaged or incorrect product?
Don't worry. If your order arrives damaged, defective or incorrect, contact us as soon as possible with your order details and photos/videos of the package and product. Our team will assist you with the next steps.
What if the jewellery looks different from what I see on the website?
We make every effort to show our products as accurately as possible. The exact product you select is what you receive; slight differences in colour or appearance may occur due to lighting and individual screen settings.